![]() Userpilot’s Goals feature is comparable, but shows a higher number of goals at once and requires fewer clicks to do so. ![]() Funnels show you how many users completed each stage of a specific funnel that you pre-determined.Userpilot’s new user analytics will give you 5 paths at the same time. You can only compare 2 paths at a time in Pendo. Using paths, you can discover what users are doing before or after using a specific page, feature, or tracked event. Paths show you all the actions taken by users before or after a specific event.Pendo’s analytics center around three main features: Paths, Funnels, and Cohorts: It enables you to track your users’ journeys through your product (from mobile and web-based versions of your application). The analytics center allows you to find out exactly what your users think about your product, and how they use it. Pendo prides itself on providing you with in-depth and yet easy-to-use analytics (at least for a Product Adoption and Digital Adoption platform, compared to other analytics tools.). Here’s what Pendo gets right: In-Depth Product Analytics software Get better value for your money with Userpilot – one of the top alternatives to Pendo, combining product tour builder, digital adoption, analytics and an engagement solution all-in-one.īefore we dive into Pendo alternatives and competitors, let’s look at its strengths and weaknesses… ![]() For Digital Adoption and Employee Onboarding – Walkme might be best, while for Mobile Onboarding – Appcues. For product analytics and tracking user behaviour – Mixpanel may be the best Pendo competitor. Pendo’s best alternative for user onboarding and in-app engagement use case is Userpilot.Since Pendo caters to different use cases, the choice of the Pendo alternative will depend on your priorities. Pendo’s best alternatives include Userpilot, Walkme, Mixpanel, Appcues and Gainsight.Pendo is one of the most expensive business tools a SaaS company may need – with a startup plan starting from $7000 per year (paid annually) and contracts between $ 25,000 and 50,000, it may not be affordable for many small to mid-market SaaS companies.However, if you want to collect user sentiment with NPS surveys, you’ll need a paid custom plan that doesn’t come cheap at all Polls come with basic functionality and are available on the free plan. Pendo offers polls through their guides which collect user feedback and gauge sentiment at different points in the user journey. Pendo allows to collect customer feedback with in app surveys called “polls”.The biggest issue with Pendo analytics is that they are not very actionable – the dashboard updates only every hour, and you cannot target users segmented by custom events with in-app experiences, nor trigger experiences based on user actions in-app. It doesn’t offer web analytics like Google analytics either.The biggest value prop Pendo offers is combining a no-code in-app engagement builder with easy to use out-of-the-box analytics features (paths, funnels and cohorts.) Its analytics are still top of class, but are bound to be overtaken by Userpilot in 2023.The main Pendo competitors include Userpilot, Appcues, Walkme, and to some extent: Gainsight (on CS front) and Mixpanel (for product analytics.) Pendo is a popular product analytic, digital adoption platform, and user onboarding tool in one for mid-market to enterprise companies. (Or if you’d rather skip to the reading part and chat with us, book a demo now!) TL DR: Pendo is a popular solution for improving product experience, user onboarding, getting product analytics, and in-app feedback. But if you’re looking for the best (and more affordable) Pendo competitors and Pendo alternatives out there, keep on reading!
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